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COVID-19 Update Center

Keeping our customers running

As the coronavirus COVID-19 situation evolves, we are committed to keeping you informed about John Deere’s actions to safeguard employees while maintaining operations in order to support our dealers and customers and their livelihoods. These objectives are immensely important to us during normal times. They are vital today.

John Deere Financial customers

No matter the challenge, you find a way to get your job done. John Deere Financial is proud to be your partner in forging ahead, providing you with convenient digital tools and flexible payment options. Let's move forward together!

If you or someone you know requires assistance, please log in at MyJohnDeere.com or call John Deere Financial at 800-325-0130.

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Latest Updates

- May 22, 2020
  - Deere’s face-shield project continues (see April 9 press release) with more than 350,000 face shields shipped and plans to build 50,000 more. Connections made by local Deere military-veteran employee groups found a need at the nation’s Veteran Administration (VA) medical facilities. In the past month, more than 130,000 face shields were delivered to 49 VA medical centers in 26 states (additional satellite facilities were reached through the VA). The North Dakota Veterans Affairs System was one of the centers receiving the face shields. See news coverage.
- May 1, 2020
  - A group of Deere employees in Moline continue to produce protective face shields for healthcare workers (see April 9 press release). As of May 1, the team has shipped more than 200,000 face shields and plans to produce another 200,000. While initial orders were delivered to healthcare workers in communities where our employees live and work, plans have expanded to provide shields to healthcare workers in more than a dozen states/Canadian provinces. Springfield, Missouri, was one of the most recent communities to take delivery of a shipment. See news coverage.
- April 29, 2020
  - Company announced it will be temporarily suspending production at its Davenport and Dubuque, Iowa, construction-equipment factories for two weeks. Both factories will pause production on May 11, and production is expected to resume May 26. The temporary suspension is due to supply chain disruptions and weakened demand for construction and forestry equipment amidst the COVID-19 global health crisis. Temporary production shutdowns such as this occur regularly on an annual basis at our facilities. It’s a common measure to adjust for supply and demand adjustments.
- April 24, 2020
  - Manufacturing engineer creates simple, low-cost solution for no-touch positioning of hand carts on the manufacturing floor. Read the John Deere Journal article.
  - Deere team creates fun activities for children, including virtual field-trip videos, to help parents and educators engage children in at-home learning. See the John Deere for Kids webpage.
    
    See below for more updates

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Innovating in the battle against COVID-19

Our global team of engineers sat down with a challenge: How can we make a difference in the fight against the deadly COVID-19 virus? We have a few ideas that have made it into production so far.

Find details here Find details here Innovating in the battle against COVID-19

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U.S. Department of Homeland Security: Essential Critical Infrastructure Workers

John Deere continues to operate in the face of COVID-19 because our business, as designated by the United States Department of Homeland Security, is essential to ensuring community and national resilience and well-being.

Read the full statement Read the full statement U.S. Department of Homeland Security: Essential Critical Infrastructure Workers

Additional Updates

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April 17, 2020

Deere engineer designs no-touch door opener. The original design was shared publicly for 3D-print manufacturing and later altered for laser-cut manufacturing. Read the John Deere Journal article.

April 16, 2020

John Deere employees in India provided food and hygiene supplies to communities and personal protective equipment to hospitals and healthcare workers. The initial relief effort focused on food insecure areas in four cities – Pune, Dewas, Sirhind, and Nagpur – where Deere has factories or offices. Read the John Deere Journal article.

April 9, 2020

Deere employees begin production of protective face shields for health-care workers. Read press release.

April 7, 2020

Deere ingenuity makes use of in-house 3D-printing technology to improve employee safety, manufacturing face shields to affix to existing bump-guard ballcaps. Company releases plans via its COVID-19 innovation page, free of charge, so other companies can do the same. Read John Deere Journal article?.

April 5, 2020

Deere resumed operations Sunday night at its hydraulic-cylinder factory in Moline, Illinois.

April 3, 2020

Deere suspended production at its hydraulic-cylinder factory in Moline, Illinois, after management learned of a confirmed COVID-19 case with an employee there on April 2. During the suspension, the facility will undergo a thorough disinfection that meets or exceeds local and state health-department guidance. Those employees able to work remotely during this time will continue to do so.

April 1, 2020

Deere resumed production with a limited number of employees today at its construction and forestry factory in Dubuque, Iowa. Production start-up will be staggered over the coming weeks.

March 30, 2020

Deere suspended production of its construction and forestry equipment factory in Dubuque, Iowa, after management learned of a confirmed COVID-19 case with an employee there. During the suspension, the facility will undergo a thorough disinfection that meets or exceeds local and state health-department guidance. Employees will return to work via staggered, scheduled start-ups. Those able to work remotely during this time will continue to do so.

March 26, 2020

John Deere supports local Iowa and Illinois hospital system by donating protective eyewear to help safeguard doctors and nurses who are on the frontlines. Read more in the John Deere Journal.

March 25, 2020

In Brazil, where farmers are harvesting their first crop and beginning to plant their second, Deere parts operation in Campinas is open and our dealers are servicing our customers to ensure they receive the support they need during this critical time for their business. On the other hand, John Deere's agricultural and construction equipment factories in Brazil are undergoing temporary closures. We anticipate that our facilities will return to operation as soon as possible and we are closely monitoring the situation.

March 23, 2020

John Deere leadership is closely monitoring guidelines issued by country and state level authorities and acting accordingly. This includes temporary and partial suspension of production due to those mandates and/or to resulting supply chain disruptions in Asia, Europe, and South America.

March 20, 2020

John Deere Foundation announces a 2-for-1 match for employee donations up to $250,000 to select home-community food banks and American Red Cross chapters. For example, employee donations of $250,000 plus the Foundation's $500,000 match would provide $750,000 in much-needed support to these organizations.

March 17, 2020

John Deere Financial encourages its financing/lease customers to call 800-325-0130 or contact via MyJohnDeere.com for support needed due to COVID-19-related financial hardships.

March 16, 2020

(Updated 3/31) Deere announced its U.S. attractions and factory tours will be closed until further notice.

March 13, 2020

The company announced it will waive copays, coinsurance, and deductibles for COVID-19 testing for employees.

March 11, 2020

In China during the early days of the COVID-19 outbreak, Deere dealers and customers jumped into action to help build two new hospitals in less than two weeks. Read John Deere Journal article.

March 10, 2020

Company representatives contacted local chambers of commerce, United Way offices, and foodbanks to understand the impact the virus is having in John Deere-unit communities to help support a social safety net for those affected.

Deere activated a COVID-19 employee-resource site that provides information from the U.S. Centers on Disease Control (CDC) and World Health Organization (WHO) and includes relevant company policies and communications.

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Maintaining a healthy workplace:
Protecting our employees' health and well-being is our top priority. Those who can work remotely have been encouraged to do so. Those who are needed on-site to get necessary parts and equipment to our dealers and customers to keep them up and running are working with the following safeguards:

Enhanced cleaning efforts including third-party suppliers sanitizing multiple times per day.
Industrial-hygiene company conducting audits at some of our larger units to ensure sanitization efforts meet or exceed CDC and health-department guidance.
Restructured assembly process to ensure employees are social distanced.
Face shields and additional measures in place for work areas where employees may be within 6 feet of each other, even for a short period of time.
Altered shift schedules to ensure employees from one shift exit before the next shift reports to work.
Hallways, entrances, and exits are strictly one way – no two-way entrances or exits are allowed.
Thermometer checks and/or thermo scanning – currently being used at eight of our factories – with an emphasis on reminding employees to be aware of the three common symptoms of COVID-19: fever, cough, and shortness of breath.
Operations team auditing all safety measures and ensuring social distancing on a frequent, daily basis.
Continuous-improvement process takes feedback from employees and implements improvements.
Continuous communications (print and digital) reminding employees about social distancing, staying at home if they do not feel well, and ensuring personal hygiene and cleanliness.
Enhanced pay provisions accommodating documented exposure, being symptomatic, challenges due to daycare and school closings, and for underlying, pre-existing health conditions to ensure employees do not come into work if they think they might be sick or think they may have been exposed to the coronavirus.

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Supporting Customers

There are a lot of uncertainties right now. We’re doing all we can to build the machines customers need to keep their businesses running. Our trucks are hauling the parts dealers need to provide maximum uptime. And our field teams are providing the exceptional support their customers and dealers need. Plus, we’re better prepared than ever to fully utilize tools such as John Deere Connected Support?™ to remotely monitor and proactively fix issues or send for a trained technician.

John Deere dealers also are implementing operational changes to keep their employees safe. Please contact your local John Deere dealer?ship to learn how it is continuing to serve customers.

employees gathering parts walks between stocked shelves

Protecting Employees

Protecting our employees’ health and well-being is a top priority. Those who can work remotely have been encouraged to do so. Those who are needed on-site to get necessary parts and equipment into customers’ hands are working with safeguards in place. (See “Maintaining a healthy workplace” safeguards.)

Employees and others are encouraged to visit One.Deere.com, a mobile-friendly website for John Deere’s U.S. production and maintenance employees, to get the latest information on how we are responding to COVID-19 in our operations.